Resumee

MANUEL MONTANARI
Birth Date: March 12nd, 1974
e-maill: manuel *dot* montanari *at* gmail *dot* com
Home Address: Milano, Italy
Twitter: @manuelmontanari
linkedin: http://it.linkedin.com/in/manuelmontanari


CAREER OBJECTIVES
Be part of a worldwide/international company that gives me the chance to prove my acquired skills and challenges me in growing from the professional and personal point of views. My ideal job involves working and dealing with customers (internal and external) being responsible for Product Management and Training with the primary focus to lead to their full satisfaction. I’m an enthusiastic technical and web analytics expert. I’ve decided to pursue product-marketing career and I’m willing to continue on this path seeking new challenges, but I don’t exclude a different career path as long as it involves a client facing role.

EMPLOYEMENT HISTORY AND JOB DESCRIPTIONS


2011 – today – Webtrekk GMBH
VP, Business Development
Webtrekk is a leading Web Analytics company based in Germany and expanding in other European countries. The Webtrekk Q3 Web Analytics Data Warehouse offers the fastest real-time segmentation engine on the basis of Raw Data worldwide. High-performance, data privacy certified and easily customizeable, Webtrekk Q3 is the right choice for ambitious, high performing websites.
2001 – 2011 – The Nielsen Company  (NLSN)
  • 2009 / 2011:
Product Marketing Director, Census Solutions – EMEA
- Responsible for Census suite product presentations, training and support of the Technical Account Manager, Client Services. Account Manager and Commercial Teams in EMEA region.
- Support new markets rollout of all Census Solutions services (SiteCensus, MarketIntelligence, CampaignAnalysis, Online Report Builder), being Product Leadership team regional contact and working with the EMEA management team, Global Product and Measurement Science teams on roll-out strategies, pricing and training plans 
  • 2006 / 2009:
Snr. Web Analytics Consultant - Global
- Technical and pre-sales consultant for Global sales force and Technical/Account Managers (Web Analytics)
- Responsible (functional reporting line) for the Technical Account Management teams globally
- Responsible for training T/AM, Client Service and Sales teams globally, ensuring consistency across regions.
- Technical Product Management: services upgrades and scope documentation guidelines, collecting local needs, assign priorities and reporting directly to the VP Web Analytics.
- Directly involved in cross-country working groups on special projects (Data Integration, Special customized developments, Tenders, etc.).
  •  2005
Snr. Web Analytics Consultant – EMEA
- Technical and sales consultant for EMEA sales force (Census Products).
- Product Manager for services upgrades and scope documentation: collecting local needs, assign priorities and report to the VP Web Analytics.
- Directly involved in cross-country working groups on special projects (Data Integration, Special customized developments, etc.).
- Product Localization for the local countries directly involved in consultancy (mainly Spain, Germany Italy Switzerland and Austria).
- Technical Trainee of net Technical Account Managers across EMEA. 
  • 2004
Technical Product Manager
In addition to the previous year’s responsibilities, I’m also in charge for the localization of all Red Sheriff’s products for Italian marketplace. I also support the General Manager in his strategic choices supporting with technical assessments and consultancy. 
  • 2003
Technical Account Officer
Coordinating all the Italian Account Managers, becoming the Italian technical interface with Red Sheriff Worldwide. Custom Analysis on Business Intelligence Services, Customer Intelligence Service localization for the Italian marketplace, up-selling activities and prospects. 
  • 2001 / 2002
Technical Account Manager
In charge for all the IT aspects related to RedSheriff’s Customer Intelligence service (Browser-based Internet audience measurement) with all Italian-based clients. Training internal employee and customers, traffic analysis, prospects, usability analysis, IT buyer, etc.
1996 – 2000 - Eco Stampa Media Monitor s.p.a.
  • 1999 / 2000
Technical Support Manager
in charge to coordinate a team of eight people managing customer’s requests and reviewing future product developments with the client and internal programmers. 
  • 1998 / 1999
Technical Support
trouble-shooting management and advanced client training on-site; up sell activity. 
  • 1996 / 1997
Hardware/Software Technician for internal helpdesk.
COLLATERAL EXPERIENCES AND PROFESSIONAL CERTIFICATIONS
  • 2012 - obtained Webtrekk Certified Professional
  • 2012 - Webtrekk: representing the company in the Web Analytics and Privacy groups of IAB Europe.
  • 2011 - obtained Digital Analytics Association membership
  • 2009/2010 – Nielsen: Interim support for the Product Leadership team with two major Global product releases (being responsible of the full product release collaterals). Technical advisor in two due diligence processes. 
  • 2007/2008 - Nielsen Online: deep commitment to the official launch and establishment of the Audience Measurement platform in Bulgaria.
  • 2007/2008 - Nielsen Online: providing external consultancy to the local founding group on specific topics: http://interactive-share.com/?p=444
  • 2004 – Nielsen//Netratings: Sales Engineer Consultant. Remote support from Italy to the USA clients. 
  • 2004 – Nielsen/Netratings: technical representative for Red Sheriff Italy for the project of integrating the services of the two companies. Frequent travels in south Europe, training Netratings local teams on Red Sheriff’s methodologies and services.  
  • 2003 – Technical Consultant for IAB Italy (Interactive Advertising Bureau) as a Red Sheriff representative. Work ended after 6 month of meetings within in a team of 10 people.  
  • 2000 – responsible for the organization and execution of multiple client-facing onsite training session at Governative offices (House of Parlament, http://www.camera.it) with more than 20 sessions organized in 10 months and a continuous on-site support for 4 months (5am/10am)

EDUCATION
  • 1988/1992 – Milan, Italy - Informatics high school graduated  (equivalent to British A Levels)
  • 1993/1995 – Milan, Italy - Bachelor of Science, Informatics Engineering at Politecnico di Milano (2 years courses attendance)

 FORGEIN LANGUAGES 
  • Italian: mother language 
  • English: fluent, spoken and written (C2 - Cambridge ESOL CPE level) 
  • French and Spanish: good understanding of spoken/written
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